The top five things that your I.T. guy hasn’t told you!
The Top Five Things Your I.T. Person Hasn’t Told You
#1.) It’s Easy to Cover Their Tracks When They Screw Up.
For example, if they’re moving all your email from one system to another and accidentally delete some of it . . . the last thing they’ll do is admit they screwed up. Instead, they’ll just tell you one of the files got corrupted, because you probably won’t know enough about it to argue.
#2.) If It’s Something Simple, Google It. If you need help using a program you’re not familiar with, Google is the best option. Just don’t try to solve EVERY problem with Google. If you’re having general computer issues, ask the I.T. person to handle it so you don’t screw things up more. Even if you CAN fix it yourself, they’ll probably do it faster.
#3.) They Can’t Make an Old Computer Fast Again.
Hard drives spin 7,200 times per minute, so there’s bound to be wear and tear. If your computer is four years old, they might figure out ways to make it a LITTLE faster. But not much. When speed’s an issue, the easiest fix is upgrading to a newer computer. But since that’s not always in the budget, they’ll try to convince you to be satisfied with whatever tiny speed boosts they can make.
#4.) They Prefer Being Emailed.
For an I.T. person, it’s more efficient than a phone call. Ideally, they want an email with a list of problems, so each one is documented and they can deal with them individually.
#5.) Clearing Your Cookies and Web History Doesn’t Do Any Good.
I.T. departments usually track everyone’s Internet use. And even if you delete the history on YOUR computer, they can still see it on theirs. That’s because, in order to access any external sites, you still have to go through your company’s local network. That’s also how companies universally block sites like Facebook and YouTube. And sometimes when your boss wants to fire someone, they’ll go to the I.T. department to dig up dirt.